We have created a range of service contracts to keep your wet blasting machine(s) in good working order. We can also service and support all wet blasting machines from other suppliers. To ensure we cater for all requirements, our service contracts range from our entry level bronze package to our comprehensive platinum package.
Membership |
Services |
Bronze |
Unlimited telephone advice and support Unlimited remote software support |
Silver |
Unlimited telephone advice and support Unlimited remote software support 4 x Services (3 month intervals) Full system check Priority breakdown response Fixed breakdown labour rates for the duration of the contract |
Gold |
Unlimited telephone advice and support Unlimited remote software support 4 x Services (3 month intervals) Full system check Priority breakdown response Fixed breakdown labour rates for the duration of the contract Vapormatt 4.0 Breakdown labour support All travel costs covered Consumable wear parts Advanced access to new technology |
Platinum |
Unlimited telephone advice and support Unlimited remote software support 4 x Services (3 month intervals) Full system check Priority breakdown response Fixed breakdown labour rates for the duration of the contract Vapormatt 4.0 Breakdown labour support All travel costs covered Consumable wear parts Advanced access to new technology Extended warranty All parts are covered |
Services included |
Memberships |
|||
|---|---|---|---|---|
Bronze |
Silver |
Gold |
Platinum |
|
| Unlimited telephone advice and support | X | X | X | X |
| Unlimited remote software support | X | X | X | X |
| Services included | X | X | X | |
| Full system check | X | X | X | |
| Priority breakdown response | X | X | X | |
| Fixed breakdown labour rates | X | X | X | |
| Vapormatt 4.0 | X | X | ||
| Breakdown labour support | X | X | ||
| All travel costs covered | X | X | ||
| Consumable wear parts | X | X | ||
| Advanced access to new technology | X | X | ||
| Extended warranty | X | |||
| All parts are covered | X | |||
Contact us for more details about any of the points above. Please note, wear parts are those items that wear during normal operation of the machine. Vapormatt 4.0 is fitted to all new automatic machines and can also be fitted to existing automatic machines. Please note that you don’t have to take out a service contract with us to have your wet blasting system serviced or repaired in the event of a breakdown.
